Emergency Medicine Services & Treatment in Eau Claire

When you need emergency care, every minute counts. That's why Eau Claire's only Wisconsin verified Level II adult trauma care center offers the highest level of care available within a 90-mile radius. The Menard Center for Emergency Care is dedicated to putting your needs first. We treat over 33,000 patients each year, including more than 320 trauma patients. In addition, we're also accredited in clinical ultrasound by the American College of Emergency Physicians.

Expert, whole-person emergency care includes:

• Same excellence of care and staff teamwork at all Emergency Departments, including Eau Claire, Barron, Bloomer, Menomonie and Osseo.
• Full-time board-certified emergency medicine physicians.
• Registered nurses trained in stroke, trauma and advanced cardiovascular life support.
• Operating room available 24/7/365 for emergency cases.
• Pediatric and adult neurosurgery.
• Orthopedic trauma surgery.
• Advanced diagnostic and treatment capabilities, including angiography, cardiac catheterization lab, CT, interventional radiology, MRI and ultrasound.
• Instant communication with thousands of Mayo Clinic experts.
• Sexual assault nurse examiners who have received special training to care for those who have experienced sexual assault or abuse.
• Telemedicine consults with patients, family members and local emergency medicine providers using secure videoconferencing at our locations in Barron, Bloomer and Osseo.
• Primary Stroke Center care and telestroke services to remotely evaluate people who have had or are having a stroke by connecting to a Mayo Clinic vascular neurologist who will provide a real-time, audiovisual consultation and evaluation. Having this technology available reduces your risk of stroke-related disabilities.

Always call 911 if you have an emergency.

This is what you can expect during your visit:

• Registration
  During registration, you'll be asked to provide your name and birth date so your electronic health record can be retrieved.
• Triage
  After registration, a triage nurse with evaluate your symptoms and vital signs. He or she also will ask about your current medications. This information helps the team determine how quickly you need treatment. Our priority is safety first, so the sickest patients are seen first.
• Waiting room
  Depending on your condition and the number of patients waiting, you may be asked to wait in the waiting room before being taken to an exam room.
• Exam room
  In a private exam room, you'll be examined. Your family members are welcome to stay with you if space permits.
• Diagnostic tests
  We may order lab tests, X-rays or other tests to help diagnose your condition. It can take up to two hours to get the results of these tests. Our goal is to provide care for you as quickly as possible while keeping you informed and comfortable. Please ask if there is something you need.
• Treatment plan
  We'll discuss a plan for your treatment with you, which may include:
  • Discharging you to your home
  • Keeping you at the hospital for observation
  • Admitting you to the hospital for further or specialized care
  • Transferring you to another medical facility
• Follow-up
  After determining your care plan, we'll instruct you on follow-up care, medication usage and self-care at home. To ensure your care plan is complete, it's important that you understand and follow instructions.
• Patient survey
  Following your visit, you'll receive a survey in the mail. Please complete the survey to help us continually improve