Medical Transport

Mayo Clinic Ambulance Service provides advanced care and emergency medical transport from scenes of injury or between hospitals for the critically ill or injured. Mayo Clinic ambulances travel via ground or air, in a helicopter or plane, and can be dispatched within minutes 24/7/365.

If you need medical transport to Mayo Clinic Health System, our emergency teams are activated and prepared for incoming patients who need immediate medical care after a traumatic injury, stroke or heart attack.

Find out more about our medical transport services:

Conditions and consultations
Services & treatments
Medical transport specialists
Referrals
FAQ
Medical Transport providers near you

Conditions and consultations

The Mayo Clinic Ambulance Service emergency communications department dispatches emergency vehicles 24 hours a day for:

Basic life support
Advanced life support
Critical care transportation
Neonatal transport

Services and treatments

Mayo Clinic Ambulance Service provides a comprehensive range of emergency medical transportation services using a fleet of specialized vehicles to ensure patients receive expert care wherever they are.

Our medical transportation options include:

Ground ambulance: Our ground units provide high-quality emergency medical care and advanced life support at the scene and during transport. They respond to more than 70,000 emergency calls per year, serving communities across Minnesota and western Wisconsin.
Air ambulance — airplane: Based in Rochester, Minnesota, our fixed-wing air ambulance is available 24/7 to bring patients to Mayo Clinic or other healthcare facilities as needed throughout the United States and parts of Canada.
Air ambulance — helicopter: Our medical helicopters are dispatched within minutes to provide advanced care and rapid transportation. With bases in Rochester and Mankato, Minnesota, and Eau Claire, Wisconsin, air ambulances complete more than 2,500 missions annually.

All Mayo Clinic Ambulance Service vehicles are equipped with state-of-the-art technology. Our emergency teams can perform advanced medical interventions, such as mechanical ventilation and blood administration, during transit.

Medical transport specialists

Mayo Clinic Ambulance Service medical transport vehicles are staffed by highly trained medical professionals with extensive experience in treating adults and children. Each transport team is chosen to match the patient’s specific medical needs. Mayo Clinic Ambulance Service aircraft are operated by professional, experienced pilots.

Our specialists include:

Physicians
Paramedics
Emergency medical technicians
Nurses
Respiratory therapists
Pediatric specialists
Neonatal specialists
Perfusionists

Referrals

A referral may be required for nonemergency medical transport. Call our emergency communications team at 800-237-6822 to learn more.

FAQ

Who should I call in a medical emergency?

Always call 911 or the telephone number for emergency medical help in your community. Mayo Clinic emergency dispatchers often deploy the medical response for 911 calls.

What are my payment options for emergency medical transport, and do you offer financial assistance?

Insurance coverage varies. Insurance may cover some costs for emergency transport in the event of a serious illness or injury.

For questions about costs associated with medical transport or questions about bills or coverage for services, please contact the Mayo Clinic Ambulance Services business office at 800-776-9001.