Top marks earned for patient safety and patient experience

ROCHESTER, Minn. — All six eligible Mayo Clinic Health System hospitals earned A grades from The Leapfrog Group, an independent national nonprofit organization that provides safety ratings. The ratings are intended to help patients choose their preferred healthcare destinations.

"Fostering a strong culture of safety allows us to deliver exceptional outcomes and prioritize what matters most: the well-being of our patients," says Gurpreet Singh, M.B.B.S, M.D., Quality chair of Mayo Clinic Health System. "We are honored by these recognitions and will continue to ensure the safety and comfort of everyone who walks through our doors."

Mayo Clinic Health System hospitals that received an A grade are:

The Leapfrog Group's Hospital Safety Score is updated and published twice each year. The score is based on 15 measures of publicly available hospital safety data and 12 self-reported survey answers, which are combined to produce a single safety score. A panel of patient safety experts developed the measures for the score.

Mayo Clinic Health System hospitals also earn patients' trust, high ratings for patient experience

Eight Mayo Clinic Health System hospitals also received four- and five-star ratings in patient experience in the latest Hospital Consumer Assessment of Healthcare Providers and Systems survey, conducted by the Centers for Medicare & Medicaid Services. The rankings reflect staff dedication to providing a supportive and excellent experience for patients.

"These recognitions reflect our team’s commitment to the patients and communities we serve," says Prathibha Varkey, M.B.B.S., president of Mayo Clinic Health System. "Every day, our physicians, nurses and staff members go above and beyond to deliver safe and compassionate care, close to home. Their passion is inspiring, and we are incredibly grateful for their contributions and dedication."

Hospitals received ratings of one to five stars, with five stars being the highest score. The ratings are based on data from patient experience surveys.

Here's how Mayo Clinic Health System hospitals were rated:

Five stars

Four stars

Press Contact

Dan Lea
e-mail: lea.dan@mayo.edu
phone: 715-838-6405